30-Day Returns

All our products are given with a 30 days returns period from the moment of delivery. Orders could be returned to against a full refund of the purchase price, or replacement.

 

Returns terms

We've divided our products into 2 groups:

You can see to what group the product belongs to, at the Delivery & Returns tab on the product page:

 

Green Group Terms

  • Included pre-paid label for returns ( Return shipping charges are on us).

  • Can offer refund or replacement in the case of customer remorse.

  • Can offer replacement parts if applicable, in case of defective product.

  • Can offer refund or replacement for defective product.

 

Returns Eligibility

  • Returns request must be made within 30 days of delivery.

  • Product must be unused and not assembled, packed in it's original packaging.

  • Product must be in the same condition as delivered.

  • In case product will not fulfill one or more of the terms above, honsyuan hold the right to refuse the returns of the product.